Simply the Best Support!

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Support

Our support is second-to-none, providing you with answers directly from our Chicago-based developers. That's right: no outsourcing, no poorly trained customer support "technicians": just you talking to the most knowledgeable people.

Telephone Support

Available Monday through Friday, 9am to 5pm CST. Try it: 888-310-7773 (PPSD).

Ticket Support

Available 7 days a week with average response times under 2 hours.

Installation & Implementation

All orders come with a free professional installation & implementation.

Custom Programming

Custom programming is included with most of our packages to help jump start additional integrations and ppSD2-related additions.

Dedicated Support

Truly unique to ppSD2, our packages come with dedicated support, which basically means that our programmers become your programmers! That's right, dedicated supports puts our programmers at your disposal, allowing you to alter, extend, and customize the program as much as you wish!

But don't take it from us...

"I only wish my other software vendors shared Ascad Networks' customer service ethic."

Jeff Parker, President, Directions on Microsoft

"Support is always very quick in resolving any issues or questions we may have."

DJ Misjah, 24mastering

"Their support is second to none, and living in Australia I thought it would be a challenge, but any support request I make is answered by the time I wake up."

Scott McAllester, Longshot Winners

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